Animal Shelter Operations Supervisor

Requirements

High school or GED plus five (5) years’ experience in fields providing the required knowledge, skills and abilities associated with such positions as kennel manager, veterinary assistant, etc.; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities. SPECIAL REQUIREMENTS:

Visit our website — www.vbgov.com/animalcontrol to find additional information about the Animal Care and Adoption Center.

Please provide a detailed description of your employment history on the online application form as well as thorough responses to the supplemental questions. This information will be evaluated in the application review. Additional information such as cover letters, resumes, etc. are also helpful, but do not substitute for the online application form.

Successful completion of a police background investigation, including polygraph exam.
Must have U.S. citizenship or ten-year residency as a prerequisite for VCIN/CJIS certification.
Successful candidate must be eligible to obtain certification to euthanize (from shelter veterinary professionals).

Must be available to work evenings, weekends, holidays, and overtime when required to meet operational needs. Positions within this class have been designated as Alpha I positions requiring employees to work during inclement weather, regardless of the City’s operational status.

The Animal Shelter Operations supervisor helps oversee programs like foster, volunteer, field trip, owner resources and events.  This position supervises the activities of the staff in the humane treatment and care of animals housed at the shelter and in providing quality customer service to the citizens.  The successful candidate must be committed to an adoption-friendly philosophy in which only those animals that are determined to be too ill or unsafe for the community are euthanized.

The Animal Shelter Operations Supervisor responsibilities include, but are not limited to:

• Perform daily shelter inspections
• Ensure proper cleaning protocols are followed
• Ensure staff adheres to following Veterinarian instructions for administering medications
• Properly supervise subordinates ensuring they receive the necessary training for their position, prepare performance evaluations and recommendations for disciplinary action
• Review and audit all records, including data entry in the police records management system
• Ensure all other operational procedures are consistently applied

Schedule:

Hours are 0900-1730 daily with two days off (Sunday/Monday).  These hours can change based on operational need.

The City offers a generous benefits package, which includes health, dental and life insurance, retirement and savings plans, maternity/paternity and parental leave, holidays and Paid-Time-Off.

Disqualifiers: 

The following is a listing of “disqualifiers” or concerns that could result in you not being selected for employment. Please give consideration to these factors before applying. This is not an exhaustive listing.

Criminal History:  Conviction of any felony or any crime involving moral turpitude (crimes contrary to justice, honesty, or good morals).  Conviction of any Class 1 or Class 2 misdemeanor, excluding traffic violations which are discussed separately, or the Virginia State Law equivalent within the last 5 years.

Traffic Violations:  Any conviction of driving under the influence of drugs or alcohol, refusal to take blood or breath test, eluding police, racing, or leaving the scene of an accident within the last 5 years.

Drugs :  Any involvement in the sale of illegal drugs as an adult.    Any illegal use or possession of any illegal drug, including but not limited to heroin, cocaine, hallucinogens or any derivative thereof (except marijuana) within the last five years.  Illegal possession of anabolic steroids within the last 36 months.

• Experience supervising employees and volunteers or serving in the capacity of team leader
• Strong customer service/interpersonal skills in emotionally charged situations
• Effective verbal and written communication skills
• Demonstrated knowledge of shelter management protocols
• Marketing experience using social media is a plus.
• Public speaking skills also highly desirable.
• Experience preparing reports, responding to complaints and auditing records.